When we need information that identifies you as an individual or that allows
us to contact you, we will explicitly ask you for it. Any such information we
collect from you will be used by Goodbinder and affiliates to provide the
service(s) or carry out the transaction(s) you have requested or authorized, and
may also be used to request your feedback about the product or service that you
are using; to provide important notifications regarding the software; to improve
the product or service, for example bug and survey form inquiries; or to tell
you about new product releases.
Except as described in this statement, information you provide that
identifies you as an individual will not be transferred to third parties without
your consent. If we hire other companies to perform: sending and delivering
purchases and other mailings, answering customer questions about products or
services, processing event registration, or performing statistical analysis of
our services. We will only provide those companies the user information they
need to deliver the service, and they are prohibited from using that information
for any other purpose.
Information that is collected by or sent to Goodbinder may be stored and
processed in the United States or any other country/region in which Goodbinder
or its affiliates, subsidiaries or service providers maintain facilities.
Goodbinder abides by the safe harbor framework as set forth by the U.S.
Department of Commerce regarding the collection, use, and retention of data from
the European Economic Area and Switzerland.
Goodbinder may access or disclose information about you, including the
content of your communications, in order to: (a) comply with the law or respond
to lawful requests or legal process; (b) protect the rights or property of
Goodbinder or our customers, including the enforcement of our agreements or
policies governing your use of the services; or (c) act on a good faith belief
that such access or disclosure is necessary to protect the personal safety of
employees, customers, or the public. We may also share your personal information
as part of a corporate transaction such as a merger or sale of assets.
Collection and Use of Information about Your Computer
Goodbinder Imaginary contains features that communicate with services on the
Internet. When these features are used, they send certain Authentication
Information from your or server computer to Goodbinder. Authentication
Information typically includes information such as your IP address, operating
system version, browser version, your MAC Address which identifies your unique
ID for your computer. This information is generally not personally identifiable
and is similar to the information your browser sends to each website you visit.
This information is necessary to authenticate your version of Goodbinder so that
you may gain access and usage to the software.
The privacy details for Goodbinder Imaginary feature listed below will
disclose what additional information is collected and how it is used.
Security of Your Information
GoodBinder is committed to protecting the security of your information. We
use a variety of security technologies and procedures to help protect your
information from unauthorized access, use, or disclosure. For example, we store
the information you provide on computer servers with limited access that are
located in controlled facilities. Additionally, when we transmit sensitive
personal information (such as a password) over the Internet, we protect it
through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Data Collected Automatically
GoodBinder automatically collects information identifying your version of
Goodbinder Imaginary, your IP address, MAC Address, browser and Serial
Key. GoodBinder may use this information to identify or contact you if we
feel that there are performance problems or confusion with your software
authentication.
GoodBinder uses this information to make improvements to Imaginary and to
understand how our customers are licensing it.
Changes to the Privacy Statement
We may occasionally update this privacy statement. When we do, we will revise
the "last updated" date at the top of the privacy statement. We encourage you to
periodically review this privacy statement to be informed of how GoodBinder is
protecting your information.
Feedback Features
There are several ways GoodBinder uses to collect your feedback. Different
features are used to capture different types of information. All of the
information collected via these features is used to improve our product.
Report a Bug
If users running a version of GoodBinder Imaginary experience a bug in the
software, they may first search our help documentation found here
http://www.goodbinder.com/help for additional information on using the platform.
If this is not resolved in the help, then a bug may also be reported within the
same help section so that it can be logged for all future users.